Legal

Privacy Policy

Effective 9 September 2026 · Version 1.1

1. Who we are

Fresh Reviews is operated by Fintier Advisory Group LLC, a Wyoming limited liability company, of 30 N Gould St Ste R, Sheridan, WY 82801 (“we,” “us”). This policy covers two different kinds of data, and it is worth separating them up front:

Your data — what you give us through this website when you ask us to get in touch. We decide how that is used, so we are responsible for it.
Your customers’ data — if you become a client, the contact details you send us so we can request reviews on your behalf. You decide how that is used; we only act on your instructions. Section 11 of our Terms of Service governs it.

Questions about either: info@freshreviews.co.

2. What this website collects

Only what you type, plus the minimum needed to stop abuse.

The contact form and the chat widget: Your name, business name, email address, phone number, city, the competitor you name, and anything you write in the message field. Phone and competitor are optional in the chat.
Technical data: Your IP address and browser user-agent, stored alongside each submission. We use these to rate-limit spam and nothing else.
Your browser’s local storage: The chat widget stores a small flag on your own device so it does not greet you twice. It never leaves your browser and we cannot read it. It is not an advertising cookie.
Advertising cookies — on our free website page only: If you reach that one page, Meta’s advertising pixel sets cookies (_fbp, and _fbc if you arrived from an ad) so Meta can tell that a visit came from an advert it showed you. No other page on this site sets any cookie, and we do not use cookies for analytics, profiling or anything else.

The Review Gap calculator runs entirely inside your browser. The numbers you type into it are never sent to us — nothing about it reaches our server unless you separately submit the form or the chat.

3. What we do with it

We use it to reply to you, to prepare the Review Gap report you asked for, and — if you go on to become a client — to set up and run the service. That is the whole list.

We do not sell or rent your data, and we will not add you to a newsletter or a drip sequence because you filled in a form.

We do share advertising data with Meta, and only in this specific case. If you submit the form on our free website page, we tell Meta (Facebook) that a lead came in, so we can see which advert produced it. Your email address and phone number are hashed before they leave our server — converted to an irreversible string — along with your IP address and browser user-agent. Meta uses these to recognise you if you already have an account with them. If you later subscribe to hosting, we report that too, with the amount. We do this because we pay for those adverts and otherwise cannot tell which ones work.

Nothing you write in the message field is ever sent to Meta, and no enquiry from the contact form or the chat widget is reported to anyone.

Our basis for holding it is your consent: you typed it in and pressed send, having been told on the form what it is for. You can withdraw that consent at any time by emailing us, and we will delete what we hold.

4. Who else sees it

Almost every page on this site makes no third-party requests at all. Fonts, styles, scripts and images are served from our own server, so no outside company — Google included — is told you visited. There are no tag managers and no embedded widgets.

There are exactly two exceptions, and both are on a single page each:

Meta (Facebook) — on the free website page: That page loads Meta’s advertising pixel, which tells Meta you visited and sets the cookies described above. It is the page our adverts point to, and it is the only page that loads it.
PayPal — on a private preview page, only if you choose to pay: If we have built you a website and you choose our hosting, the payment page loads PayPal’s checkout so you can subscribe. PayPal then handles your payment details directly; we never see or store a card number.

Our hosting provider is Contabo GmbH, whose data centre in France stores the server this site runs on. They do not access enquiry data; they host the machine it sits on. Bigin (Zoho) holds our customer records once we start working with you.

We are not affiliated with, endorsed by, or acting for Google.

5. Where it is kept, and for how long

Enquiries are stored on our own server in France, in a file readable only by our system administrators, and are kept for 24 months from your last contact with us. After that they are deleted.

If you become a client, your customers’ contact details are deleted within thirty (30) days of the agreement ending, as set out in section 11 of the Terms. Records of messages sent and reviews collected are kept for our own operational and legal purposes.

6. Your rights

Whatever jurisdiction you are in, you can ask us to:

tell you what we hold about you, and give you a copy;
correct anything that is wrong;
delete it;
stop using it, or restrict how we use it;
send it to you in a portable format.

Email info@freshreviews.co and we will act within 30 days. It costs nothing, you do not need to give a reason, and we will not treat you any differently for asking.

Depending on where you live you may also have the right to complain to a data protection regulator — in the EU or UK, your national supervisory authority; in California, the California Privacy Protection Agency. We would rather you came to us first so we can put it right.

7. Security

The site is served over TLS, so what you type is encrypted in transit. Submissions are written to a file with restricted permissions on a server only our administrators can reach. Form submissions are rate-limited per IP address to blunt automated abuse.

No system is perfectly secure, and we will not pretend otherwise. If a breach affects your data we will tell you, and notify any regulator the law requires us to notify.

8. Children

This is a service sold to businesses. We do not knowingly collect data from anyone under 16. If you believe a child has given us their details, email info@freshreviews.co and we will delete them.

9. Changes

If we change this policy we will update the effective date above, and tell clients directly where the change is material. See also our Terms of Service.

Fintier Advisory Group LLC

30 N Gould St Ste R
Sheridan, WY 82801
info@freshreviews.co · 307-655-6999